View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000935 | T99X171.00 SKB Eagle | SW Issue | public | 2020-09-16 10:38 | 2021-12-23 17:23 |
| Reporter | Assigned To | (SW) Kerwin Chen | Due Date | ||
| Priority | normal | Severity | s2-severe | Reproducibility | have not tried |
| Status | closed | Resolution | open | ||
| Summary | 0000935: [BTF][Android10]Agint Test. | ||||
| Description | HI Kerwin Per talk to you, I create a ticket for a result of Aging. Yesterday(9_15) , we tested with using BTF test suit for live channel zapping. we tested with 3boxes. but it happen one box please check a log.(logcat, kernel) https://drive.google.com/drive/folders/1BTFfzbJ1sOoKPYdJTTUdIzLPfMG8Ozi2?usp=sharing Thanks. | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) SY Yoon , (ALTech) Wooshin Kang |
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Hi Jason, [9/15 result] I can't find useful information in attached log files. Since you use TestSuite to do AV aging test, I ignore all APP related error messages. For "bts_live_kernal.log", it looks messages are captured after box restart and only contains about 3 minutes messages. I also don't see any information about system reboot. Thanks ! |
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HI Kerwin we tested with using v15.522.6f (9/15 commit: -kernel panic related releases, we need to review all kernel panic issue on SKB jira to define they are same or not) test 1 : channel zapping : 3 대. .it is failed on two board. ( watchdog in kernel log) please see a log for #1,#2 kernel and logcat. . script $su #setprop vendor.media.liveplayer.log-debug 1 #echo 0x02 > /sys/class/remote/amremote/protocol #while true;do input keyevent CHANNEL_UP; sleep 5;done & Test2 : Keep on Multiveiw channel See a log #5. it only keep one folder . it seem don't reboot. . script $su #setprop vendor.media.liveplayer.log-debug 1 #echo 0x02 > /sys/class/remote/amremote/protocol #input keyevent SKB_FUNC_07 Test3 : channel zapping for 1stVeiw on multiview channel. See a log #6: create two folder. it seem it is rebooted. . script $su #setprop vendor.media.liveplayer.log-debug 1 #echo 0x02 > /sys/class/remote/amremote/protocol #input keyevent SKB_FUNC_07 #while true;do input keyevent CHANNEL_UP;sleep 3;done & https://drive.google.com/drive/folders/1oXiaIbjrgySqJLpPRCzPzY5HWHm-pO93?usp=sharing |
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Hi Jason, For test1: channel zapping result in reboot (log #1, #2). It looks like AML DI module issue. AML release latest DI driver on 9/17. We should use that updated version and verify again. ======================== watchdog ============== [ 5528.991158@3] dim:di_cma_alloc:ch[1] num_local[7]:[7] [ 5528.993000@3] dim:di_cma_alloc:ch[1] use 8 ms(5228920~5228928) [ 5529.000785@1] dim:dpst_cma_alloc:num_pst[11]:[2] [ 5529.003646@1] dim:dpst_cma_alloc:ch[1] use 4432 us [ 5529.008438@2] dim_pre_de_buf_config:ch[1]:5228944ms 1th source change: 0x0/0/0/0=>0x8009/1920/1080/0 [ 5529.017297@2] dimh_patch_post_update_mc_sw:0x2->0x3 G12A:BL:0253b8:61aa2d;FEAT:F2F939B2:32060;POC:F;RCY:0;EMMC:0;READ:0;0.0;0.0; ... ... reboot_mode:::: watchdog_reboot ... |
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For test3, It is similar with test1. Box reboot because of watchdog is triggered. We should use image with DI update to verify. ======================== watchdog ============== [ 710.925652@2] dimh_patch_post_update_mc_sw:0x0->0x2 [ 710.929689@1] dim:di_cma_alloc:ch[0] num_local[7]:[7] [ 710.929925@1] dim:di_cma_alloc:ch[0] use 4 ms(410856~410860) [ 710.939660@3] dim:dpst_cma_alloc:num_pst[11]:[2] [ 710.940152@3] dim:dpst_cma_alloc:ch[0] use 3052 us [ 710.945416@2] dim_pre_de_buf_config:ch[0]:410876ms 1th source change: 0x0/0/0/0=>0x8009/1920/1080/0 [ 710.954065@2] dimh_patch_post_update_mc_sw:0x2->0x3 G12A:BL:0253b8:61aa2d;FEAT:F2F939B2:32060;POC:F;RCY:0;EMMC:0;READ:0;0.0;0.0; .. ... reboot_mode:::: watchdog_reboot .... |
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hi kerwin Test version v15.522.2g as you know it. this fw has some problem regarding to HomeUI . so I tested 3 box only. Test 1. # 1. Livechannel this is used with FW. when channel zapping, a screen is jerked. # My box this is used with BTF test suite, a screen is stopped this morning. https://drive.google.com/drive/folders/1dK842oTuR6de5iyQF-oFyGbSGm0JlA_i?usp=sharing Thanks |
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Hi Jason, I also meet the 'video stop' issue this morning. The "decode_frame_count" in H.264 decoder keep the same value. I think either decoder or DI module has problem. Please check log as below: cat sys/module/amvdec_mh264/parameters/decode_frame_count 301196,0,0,0,0,0,0,0,0 cat sys/module/amvdec_mh264/parameters/decode_frame_count 301196,0,0,0,0,0,0,0,0 ============================= logcat -s "LivePlayerRenderer_0" "LivePlayerDecoder_V0" ===================== 130|console:/ # logcat -s "LivePlayerRenderer_0" "LivePlayerDecoder_V0" --------- beginning of system --------- beginning of main 09-18 14:10:44.913 8327 9580 D LivePlayerRenderer_0: +++++++++++++++ LivePlayerRenderer_0 +++++++++++++++++++ 09-18 14:10:44.913 8327 9580 D LivePlayerRenderer_0: audioQueue size:16 09-18 14:10:44.913 8327 9580 D LivePlayerRenderer_0: videoQueue size:0 09-18 14:10:44.913 8327 9580 D LivePlayerRenderer_0: mPlaybackRate: 1.0 09-18 14:10:44.913 8327 9580 D LivePlayerRenderer_0: AudioOutputType: NORMAL 09-18 14:10:44.913 8327 9580 D LivePlayerRenderer_0: AudioPtsMode: PTS_IN_STREAM 09-18 14:10:44.913 8327 9580 D LivePlayerRenderer_0: mPaused: false 09-18 14:10:44.913 8327 9580 D LivePlayerRenderer_0: mMuteAudio: false 09-18 14:10:44.913 8327 9580 D LivePlayerRenderer_0: audioStrategy: AUDIO_STRATEGY_NONE 09-18 14:10:44.913 8327 9580 D LivePlayerRenderer_0: mPendingAudioDurationUs: 82.00 ms 09-18 14:10:44.913 8327 9580 D LivePlayerRenderer_0: mNumFramesWritten: 267290752 09-18 14:10:44.913 8327 9580 D LivePlayerRenderer_0: mAudioSinkPosition: 267286656 09-18 14:10:44.913 8327 9580 D LivePlayerRenderer_0: mAudioSinkFrameCount: 2052 09-18 14:10:44.913 8327 9580 D LivePlayerRenderer_0: mPassthroughSetting: 0 09-18 14:10:44.913 8327 9580 D LivePlayerRenderer_0: +++++++++++++++ LivePlayerRenderer_0 +++++++++++++++++++ 09-18 14:10:44.953 8327 9581 D LivePlayerDecoder_V0: +++++++++++++++ LivePlayerDecoder_V0 +++++++++++++++++++ 09-18 14:10:44.953 8327 9581 D LivePlayerDecoder_V0: decoder: amvideodec_video/avc 09-18 14:10:44.953 8327 9581 D LivePlayerDecoder_V0: input buffers num:3 09-18 14:10:44.953 8327 9581 D LivePlayerDecoder_V0: output buffers num:2 09-18 14:10:44.953 8327 9581 D LivePlayerDecoder_V0: mDequeuedInputBuffers num:0 09-18 14:10:44.953 8327 9581 D LivePlayerDecoder_V0: mPendingInputMessages num:3 09-18 14:10:44.953 8327 9581 D LivePlayerDecoder_V0: mTimeChangePending:false 09-18 14:10:44.953 8327 9581 D LivePlayerDecoder_V0: mFormatChangePending:false 09-18 14:10:44.953 8327 9581 D LivePlayerDecoder_V0: mRequestInputDataPending:false 09-18 14:10:44.953 8327 9581 D LivePlayerDecoder_V0: decodered frames: 2 , decode fps: 0.000 09-18 14:10:44.953 8327 9581 D LivePlayerDecoder_V0: dropped input frames: 0 09-18 14:10:44.953 8327 9581 D LivePlayerDecoder_V0: get output buffers num:2 09-18 14:10:44.953 8327 9581 D LivePlayerDecoder_V0: put output buffers num:2 09-18 14:10:44.953 8327 9581 D LivePlayerDecoder_V0: queued input buffers num:64 09-18 14:10:44.953 8327 9581 D LivePlayerDecoder_V0: +++++++++++++++ LivePlayerDecoder_V0 +++++++++++++++++++ 09-18 14:10:46.914 8327 9580 D LivePlayerRenderer_0: +++++++++++++++ LivePlayerRenderer_0 +++++++++++++++++++ 09-18 14:10:46.914 8327 9580 D LivePlayerRenderer_0: audioQueue size:16 09-18 14:10:46.914 8327 9580 D LivePlayerRenderer_0: videoQueue size:0 09-18 14:10:46.914 8327 9580 D LivePlayerRenderer_0: mPlaybackRate: 1.0 09-18 14:10:46.914 8327 9580 D LivePlayerRenderer_0: AudioOutputType: NORMAL 09-18 14:10:46.914 8327 9580 D LivePlayerRenderer_0: AudioPtsMode: PTS_IN_STREAM 09-18 14:10:46.914 8327 9580 D LivePlayerRenderer_0: mPaused: false 09-18 14:10:46.914 8327 9580 D LivePlayerRenderer_0: mMuteAudio: false 09-18 14:10:46.914 8327 9580 D LivePlayerRenderer_0: audioStrategy: AUDIO_STRATEGY_NONE 09-18 14:10:46.914 8327 9580 D LivePlayerRenderer_0: mPendingAudioDurationUs: 82.00 ms 09-18 14:10:46.914 8327 9580 D LivePlayerRenderer_0: mNumFramesWritten: 267387520 09-18 14:10:46.914 8327 9580 D LivePlayerRenderer_0: mAudioSinkPosition: 267383424 09-18 14:10:46.914 8327 9580 D LivePlayerRenderer_0: mAudioSinkFrameCount: 2052 09-18 14:10:46.914 8327 9580 D LivePlayerRenderer_0: mPassthroughSetting: 0 09-18 14:10:46.914 8327 9580 D LivePlayerRenderer_0: +++++++++++++++ LivePlayerRenderer_0 +++++++++++++++++++ 09-18 14:10:46.953 8327 9581 D LivePlayerDecoder_V0: +++++++++++++++ LivePlayerDecoder_V0 +++++++++++++++++++ 09-18 14:10:46.953 8327 9581 D LivePlayerDecoder_V0: decoder: amvideodec_video/avc 09-18 14:10:46.953 8327 9581 D LivePlayerDecoder_V0: input buffers num:3 09-18 14:10:46.953 8327 9581 D LivePlayerDecoder_V0: output buffers num:2 09-18 14:10:46.953 8327 9581 D LivePlayerDecoder_V0: mDequeuedInputBuffers num:0 09-18 14:10:46.953 8327 9581 D LivePlayerDecoder_V0: mPendingInputMessages num:3 09-18 14:10:46.953 8327 9581 D LivePlayerDecoder_V0: mTimeChangePending:false 09-18 14:10:46.953 8327 9581 D LivePlayerDecoder_V0: mFormatChangePending:false 09-18 14:10:46.953 8327 9581 D LivePlayerDecoder_V0: mRequestInputDataPending:false 09-18 14:10:46.953 8327 9581 D LivePlayerDecoder_V0: decodered frames: 2 , decode fps: 0.000 09-18 14:10:46.953 8327 9581 D LivePlayerDecoder_V0: dropped input frames: 0 09-18 14:10:46.953 8327 9581 D LivePlayerDecoder_V0: get output buffers num:2 09-18 14:10:46.953 8327 9581 D LivePlayerDecoder_V0: put output buffers num:2 09-18 14:10:46.953 8327 9581 D LivePlayerDecoder_V0: queued input buffers num:64 09-18 14:10:46.953 8327 9581 D LivePlayerDecoder_V0: +++++++++++++++ LivePlayerDecoder_V0 +++++++++++++++++++ 09-18 14:10:48.914 8327 9580 D LivePlayerRenderer_0: +++++++++++++++ LivePlayerRenderer_0 +++++++++++++++++++ 09-18 14:10:48.914 8327 9580 D LivePlayerRenderer_0: audioQueue size:14 09-18 14:10:48.914 8327 9580 D LivePlayerRenderer_0: videoQueue size:0 09-18 14:10:48.914 8327 9580 D LivePlayerRenderer_0: mPlaybackRate: 1.0 09-18 14:10:48.914 8327 9580 D LivePlayerRenderer_0: AudioOutputType: NORMAL 09-18 14:10:48.914 8327 9580 D LivePlayerRenderer_0: AudioPtsMode: PTS_IN_STREAM 09-18 14:10:48.914 8327 9580 D LivePlayerRenderer_0: mPaused: false 09-18 14:10:48.914 8327 9580 D LivePlayerRenderer_0: mMuteAudio: false 09-18 14:10:48.914 8327 9580 D LivePlayerRenderer_0: audioStrategy: AUDIO_STRATEGY_NONE 09-18 14:10:48.914 8327 9580 D LivePlayerRenderer_0: mPendingAudioDurationUs: 82.00 ms 09-18 14:10:48.914 8327 9580 D LivePlayerRenderer_0: mNumFramesWritten: 267484288 09-18 14:10:48.914 8327 9580 D LivePlayerRenderer_0: mAudioSinkPosition: 267480192 09-18 14:10:48.914 8327 9580 D LivePlayerRenderer_0: mAudioSinkFrameCount: 2052 09-18 14:10:48.914 8327 9580 D LivePlayerRenderer_0: mPassthroughSetting: 0 09-18 14:10:48.914 8327 9580 D LivePlayerRenderer_0: +++++++++++++++ LivePlayerRenderer_0 +++++++++++++++++++ |
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hi kerwin According to jingyu's comment on BTFAML-377 as below ,aml want to upload a full log. https://jira.skbroadband.com/projects/BTFAML/issues/BTFAML-377?filter=allissues uploaded a full log for my box is equal to your explanation 4381. if yes, I will upload it on BTFAML-377. Thanks |
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Hi Jason, You can also find "videoQueue size:0" in your log, so I think it is similar issue. However, the range of your log is only 1 hour. (9/18, 10:00 ~ 10:30) I am not sure if you have the log while issue happens. Thanks ! |
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hi kerwin we tested with using v15.522.2i ( you build) There is 3 scenario. 1. Live channel zapping ( HomeUI , Test suite) # my box ( test with Testsuite) it happen an abnormal video during channel zapping . please see a log(BTS_9_21_Livechannel.log) and video clip (view_abnormal.mp4) 2. Multiview no action #4 . Multiview no action( 18:35 at 9_21 ) when I saw this morning. as see vide clip (#4_Muliview_no_action_09_21_1), it happen jerky video on 1st_view_of Multiview. after 1hour , I check it on same box. after returning to BTV Channel, it has jerky issue. please see a log(#4_BFX-AT100_20200922-114644.zip)and video clip 2 (#_Multiveiw_no_action_09_21_2.mp4) 3. Multiview channel zapping # 5 Reboot it seem to reboot . since we made two folder. please check a log (#5_Multiview_zapping_kernal_panic_reboot.zip) and kernel log (#5_Multiview_zappig_kernalpanic_9_21.cap) #6. return to live channel. but keep channel zapping. please see a log(#6_BFX-AT100_20200921-183756.zip) and kernel.log(#6_Multivew_channelzapping_9_21.cap) https://drive.google.com/drive/folders/1ldGBLOrkAHoXqfRNabTJvkEZihgr2ioy?usp=sharing Thanks. |
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hi kerwin. I tested with v15.522.2i ( kerwin build). since other company happen many issue ( black screen, video stop...). skb manager request to do test again with using same FW(v15.522.2i) #0 Livechannel . it seem the box is rebooted as kernel panic. #0_liveChannel_kernal_panic.log , #0_LIvechannel_9_22.zip #3. Multiview_No_Action. . this box is shown as black screen. this box is for showing on Multiview Multiview_no_action_blackscreen.log , BFX-AT100_20200922-211420.zip #4. Multiview_No_Action . this box is rebooted as kernel panic. #4_Multiview_no_Action_9_22.zip , #4_Muliviev_no_action_kernal_panic.log # 5 . Multiview channel Zapping it is shown as black BFX-AT100_20200922-205500.zip , #5_Multiview_channel_change_922.log # 6 Multiview channel zapping . it seem to return to live channel from Multiview. it is working to change a channel continue. BFX-AT100_20200922-205157.zip , Multiviewzapping_9_22.log # Develop box. Channel zapping with using BTS ( BTF testsuite) . it is shown as video stop. BFX-AT100_20200922-172415.zip , 9_22_bts._1726.log https://drive.google.com/drive/folders/1TdOYEvNwq5DLfY61llhMgIYJlUEUohSa?usp=sharing Thanks |
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Hi Jason, For kernel panic issue, I don't have idea about possible root cause. AML is doing more tests about DI module, I think they already have some idea. From the kernel log, it is related to memory management. Before kernel panic happen, there are many errors in kernel log. =============== #0_liveChannel_kernal_panic.log ============ ..... [ 4776.607624@2] __find_get_block_slow() failed. block=1255, b_blocknr=11457298189518897152, b_state=0x00000029, b_size=4096, device mmcblk0p19 blocksize: 4096 [ 4777.611483@1] __find_get_block_slow() failed. block=495279, b_blocknr=11457298189518897152, b_state=0x00000029, b_size=4096, device mmcblk0p20 blocksize: 4096 [ 4778.616924@1] __find_get_block_slow() failed. block=495279, b_blocknr=11457298189518897152, b_state=0x00000029, b_size=4096, device mmcblk0p20 blocksize: 4096 [ 4779.619501@2] __find_get_block_slow() failed. block=1255, b_blocknr=11457298189518897152, b_state=0x00000029, b_size=4096, device mmcblk0p19 blocksize: 4096 [ 4780.623448@2] __find_get_block_slow() failed. block=1255, b_blocknr=11457298189518897152, b_state=0x00000029, b_size=4096, device mmcblk0p19 blocksize: 4096 [ 4780.987471@3] 0: timeout_process decoder timeout [ 4780.988242@0] 0: reference list error 1 frame count 60145 to skip 0 reflist_error_count 1 .... [ 4789.440407@2] [ffffff80200df900+ 64][<ffffff8009274cbc>] drop_buffers+0x4c/0x120 [ 4789.447857@2] [ffffff80200df940+ 64][<ffffff8009276eb4>] try_to_free_buffers+0x64/0xd8 [ 4789.455832@2] [ffffff80200df980+ 32][<ffffff80091c8490>] try_to_release_page+0x78/0x90 [ 4789.463805@2] [ffffff80200df9a0+ 336][<ffffff80091e04cc>] shrink_page_list+0x9a4/0xd08 [ 4789.471692@2] [ffffff80200dfaf0+ 208][<ffffff80091e10b8>] shrink_inactive_list+0x190/0x560 [ 4789.479923@2] [ffffff80200dfbc0+ 256][<ffffff80091e1c5c>] shrink_node_memcg+0x494/0x6c8 [ 4789.487897@2] [ffffff80200dfcc0+ 144][<ffffff80091e1f4c>] shrink_node+0xbc/0x320 [ 4789.495263@2] [ffffff80200dfd50+ 208][<ffffff80091e2ea0>] kswapd+0x310/0x7f8 [ 4789.502284@2] [ffffff80200dfe20+ 0][<ffffff80090d322c>] kthread+0xe4/0xf8 [ 4789.509217@2] [0000000000000000+ 0][<ffffff8009083e50>] ret_from_fork+0x10/0x40 [ 4789.516670@2] Code: d503201f f9400673 eb13029f 54000280 (f9400260) [ 4789.522915@2] ---[ end trace 297b34e688445fe0 ]--- [ 4789.544974@2] Kernel panic - not syncing: Fatal exception [ 4789.545040@2] SMP: stopping secondary CPUs [ 4789.548807@2] Kernel Offset: disabled [ 4789.552440@2] Memory Limit: none [ 4789.572934@2] Rebooting in 5 seconds.. [ 4794.573109@2] reboot reason 12 |
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For #3 case, I see there is a tombstone in logcat.log.0150. I am not sure why the process crashes. However, there are some errors and Call Trace in kernel log before "com.skb.tv" process crash. ---------Multiview_no_action_blackscreen.log ------ .... [ 2704.888096@0] 1: timeout_process decoder timeout [ 2704.891239@2] 1: Error, reference pic has no colocated buf [ 2704.892649@0] 1: config_decode_buf fail (-7) .... [ 2705.766812@1] BUG: Bad page map in process backup-0 pte:9f00800000000000 pmd:04045003 [ 2705.769143@1] addr:0000000058c5e098 vm_flags:00100070 anon_vma:00000000c4b951b2 mapping: (null) index:15c08 [ 2705.779632@1] file: (null) fault: (null) mmap: (null) readpage: (null) [ 2705.789236@1] CPU: 1 PID: 4555 Comm: backup-0 Tainted: P W O 4.9.180 #26 [ 2705.796816@1] Hardware name: Amlogic (DT) [ 2705.800803@1] Call trace: [ 2705.803410@1] [ffffff802052b8b0+ 112][<ffffff800908cfd8>] dump_backtrace+0x0/0x258 [ 2705.810948@1] [ffffff802052b920+ 32][<ffffff800908d2b4>] show_stack+0x24/0x30 [ 2705.818140@1] [ffffff802052b940+ 48][<ffffff800949b400>] dump_stack+0xa0/0xc8 [ 2705.825335@1] [ffffff802052b970+ 96][<ffffff80091fbb94>] print_bad_pte+0x164/0x1d8 [ 2705.832959@1] [ffffff802052b9d0+ 48][<ffffff80091fd3d4>] vm_normal_page+0xa4/0xe0 [ 2705.840499@1] [ffffff802052ba00+ 192][<ffffff80091fde58>] unmap_page_range+0x358/0x668 [ 2705.847941@2] 1: timeout_process decoder timeout [ 2705.852978@1] [ffffff802052bac0+ 64][<ffffff80091fe1d0>] unmap_single_vma+0x68/0x80 [ 2705.860692@1] [ffffff802052bb00+ 48][<ffffff80091fe480>] unmap_vmas+0x48/0x70 [ 2705.867886@1] [ffffff802052bb30+ 192][<ffffff8009205864>] exit_mmap+0x94/0x100 [ 2705.875079@1] [ffffff802052bbf0+ 32][<ffffff80090a7000>] mmput+0x68/0x108 [ 2705.881926@1] [ffffff802052bc10+ 112][<ffffff80090afe44>] do_exit+0x2c4/0xa38 [ 2705.889032@1] [ffffff802052bc80+ 48][<ffffff80090b0644>] do_group_exit+0x3c/0xa0 [ 2705.896486@1] [ffffff802052bcb0+ 112][<ffffff80090be1c0>] get_signal+0xd8/0x6d0 [ 2705.903766@1] [ffffff802052bd20+ 336][<ffffff800908a920>] do_signal+0x78/0x15c8 [ 2705.911046@1] [ffffff802052be70+ 0][<ffffff800908c4d8>] do_notify_resume+0xf0/0x128 [ 2705.918845@1] [0000000000000000+ 0][<ffffff8009083d54>] work_pending+0x8/0x10 ..... ----------- #3 logcat.log.0150 ---------------------------------- ... 09-22 21:00:15.579 3606 3606 I /system/bin/tombstoned: received crash request for pid 4925 09-22 21:00:15.580 10300 10300 I crash_dump32: performing dump of process 4714 (target tid = 4925) 09-22 21:00:15.623 10300 10300 F DEBUG : *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** 09-22 21:00:15.623 10300 10300 F DEBUG : Build fingerprint: 'SKB/BFX_AT100/BFX-AT100:10/QTT5.200429.010/15.522.2-20200921:userdebug/release-keys' 09-22 21:00:15.623 10300 10300 F DEBUG : Revision: '0' 09-22 21:00:15.623 10300 10300 F DEBUG : ABI: 'arm' 09-22 21:00:15.624 10300 10300 F DEBUG : Timestamp: 2020-09-22 21:00:15+0900 09-22 21:00:15.624 10300 10300 F DEBUG : pid: 4714, tid: 4925, name: RenderThread >>> com.skb.tv <<< 09-22 21:00:15.624 10300 10300 F DEBUG : uid: 1000 09-22 21:00:15.624 10300 10300 F DEBUG : signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x45f40 |
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Hi Jason, I see there is a tombstone in logcat. If you have the test device, I think you should get tombstone file by adb. There is more information about tombstone. Thanks ! BTS ============================================= logcat.log.0001 ================================================ 09-23 04:20:48.077 7325 441 F libc : Fatal signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x0 in tid 441 (LivePlayer_0), pid 7325 (bts) 09-23 04:20:48.249 459 459 F DEBUG : *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** 09-23 04:20:48.249 459 459 F DEBUG : Build fingerprint: 'SKB/BFX_AT100/BFX-AT100:10/QTT5.200429.010/15.522.2-20200921:userdebug/release-keys' 09-23 04:20:48.249 459 459 F DEBUG : Revision: '0' 09-23 04:20:48.249 459 459 F DEBUG : ABI: 'arm' 09-23 04:20:48.286 459 459 F DEBUG : Timestamp: 2020-09-23 04:20:48+0900 09-23 04:20:48.286 459 459 F DEBUG : pid: 7325, tid: 441, name: LivePlayer_0 >>> bts <<< 09-23 04:20:48.286 459 459 F DEBUG : uid: 0 09-23 04:20:48.286 459 459 F DEBUG : signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x0 09-23 04:20:48.286 459 459 F DEBUG : Cause: null pointer dereference 09-23 04:20:48.287 459 459 F DEBUG : r0 00000000 r1 f0f5bded r2 0000000a r3 00000000 09-23 04:20:48.287 459 459 F DEBUG : r4 00000007 r5 00000006 r6 edf4bcf0 r7 0000000a 09-23 04:20:48.287 459 459 F DEBUG : r8 ee63c034 r9 edf4bc00 r10 f0f5bded r11 ee63c1ec 09-23 04:20:48.287 459 459 F DEBUG : ip f02a6704 sp ee63bfd0 lr f0298d51 pc eed06b10 09-23 04:20:48.304 459 459 F DEBUG : 09-23 04:20:48.304 459 459 F DEBUG : backtrace: 09-23 04:20:48.304 459 459 F DEBUG : #00 pc 00059b10 /apex/com.android.runtime/lib/bionic/libc.so (memcmp+444) (BuildId: a82a8324059a3f30a292a0e928691aca) 09-23 04:20:48.304 459 459 F DEBUG : #01 pc 00b310b8 /vendor/lib/libliveplayer.vendor.so!libliveplayer.vendor.so (offset 0xb31000) (BuildId: ebc3ba932981dd5c15c1d09e125b0dec) |
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hi kerwin. Test version : v15.522.9 (Build Date(10/13) + AML Patch (10/13 commit: #fix compile error)) Method : dual_zap. we try to use BTS dual_zap for aging test. but we meet a black screen. according to mega's comment, it is related to network problem. please help some error in a log. I cant' get pts data. |
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Hi Jason, From the log files, it should not be network related issue. You can search "MiniDataSource: we_received xxxxxx bytes data" mesage in all log files. That message appear in all log files. Thanks ! |
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hi kerwin You can search "MiniDataSource: we_received xxxxxx bytes data" mesage in all log files. --> what do you mean it ? it is related to black screen issue ? |
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Hi Jason, "MiniDataSource: we_received xxxxxx bytes data" means data are received all the time. This is why I said it is a not network related problem. |
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hi kerwin Thanks. I already find a clue point. ----------------------------- don't need to check it -------------------------- # 1. No action on Popular channel. --> it also don't need to check it. it also is related to book a program for watching. --> this morning , channel is changed " EBS CH 13". box only create one folder. it mean don't happen BOX reboot. also don't find "reboot " in kernel log. --> com.skb.tv 's PID isn't changed. from first log to last log. We only see MiniAmVideoDec_1 until logcat.log0015. we don't see logcat.log016. ==========>logcat.log.0015 line : 25685 b'11-03 23:59:00.105 4747 4747 I LiveTvReservationNotiPopup: onCreateView() called\n' http://naver.me/IDEsHiHc password : 1111 #3. Keep CH 73. --> don't need to review it.. I received a feedback from Digicap. according to log.. , keep on ch 73 in logcat.log.0025 , however it seem it changed as EBS in logcat 19. http://naver.me/xbtVgAcn password : 1111 During aging test with v15.522.24 (1st SKB QA Version), it happen a several fail case. so I need your team help, which error find it in logcat and kernel log. if you give a hint, I will ask it to aml or sptek .. digicap.. # 8 Play VOD Continue. Black screen.. don't have any sound. http://naver.me/G5uiFSA4 password : 1111 |
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Hi Jason, For #8 Play VOD Continue, I think it may not a player related issue. In logcat.log.0002, I find a message indicating that VOD playback is completed. But I don't know what kind of content should be displayed after that event. There are no more VOD player messages in "logcat.log.0002/logcat.log.0001/logcat.log" files. ======== logcat.log.0002 ======== ..... 11-04 02:43:53.084 4752 4752 I VODPlayer: VOD Content Compledted ..... |
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hi kerwin v15.522.26 version happen some issue. but I don't know this issue is related to where. to UI or to MW. #4 - multiveiw zapping. : black screen at 1st view. Please see logcat.log201. or tombstone_29. ==========>logcat.log.0201 line : 87356 b'11-07 20:19:46.770 5110 5141 F libc : Fatal signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x9f008004 in tid 5141 (HeapTaskDaemon), pid 5110 (t.aidev.nugustb)\n' 11-07 20:19:46.723 5219 5219 D BtvService0.1.21 IBtvService: BTF|onReceive|435|OUT| DeviceCtrlServiceReceiver:: END --------- beginning of crash 11-07 20:19:46.770 5110 5141 F libc : Fatal signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x9f008004 in tid 5141 (HeapTaskDaemon), pid 5110 (t.aidev.nugustb) 11-07 20:19:47.048 1105 1105 F DEBUG : *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** 11-07 20:19:47.048 1105 1105 F DEBUG : Build fingerprint: 'SKB/BFX_AT100/BFX-AT100:10/QTT5.200429.010/15.522.26-20201106:userdebug/release-keys' 11-07 20:19:47.048 1105 1105 F DEBUG : Revision: '0' 11-07 20:19:47.048 1105 1105 F DEBUG : ABI: 'arm' 11-07 20:19:47.053 1105 1105 F DEBUG : Timestamp: 2020-11-07 20:19:47+0900 11-07 20:19:47.053 1105 1105 F DEBUG : pid: 5110, tid: 5141, name: HeapTaskDaemon >>> com.skt.aidev.nugustb <<< 11-07 20:19:47.053 1105 1105 F DEBUG : uid: 10022 11-07 20:19:47.053 1105 1105 F DEBUG : signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x9f008004 11-07 20:19:47.053 1105 1105 F DEBUG : r0 9f008004 r1 ed6ba000 r2 00000000 r3 134c2b78 11-07 20:19:47.053 1105 1105 F DEBUG : r4 9f008000 r5 000fa500 r6 002d9330 r7 de5e4490 11-07 20:19:47.053 1105 1105 F DEBUG : r8 ec281600 r9 00000000 r10 134c2b78 r11 f5eb2000 11-07 20:19:47.053 1105 1105 F DEBUG : ip 00000000 sp cde14b28 lr f1e59e71 pc f1e59f88 11-07 20:19:47.166 1105 1105 F DEBUG : 11-07 20:19:47.166 1105 1105 F DEBUG : backtrace: 11-07 20:19:47.167 1105 1105 F DEBUG : #00 pc 00180f88 /apex/com.android.runtime/lib/libart.so (art::gc::collector::ConcurrentCopying::MarkNonMoving(art::Thread*, art::mirror::Object*, art::mirror::Object*, art::MemberOffset)+304) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.167 1105 1105 F DEBUG : #01 pc 00183f1f /apex/com.android.runtime/lib/libart.so (void art::gc::collector::ConcurrentCopying::Process<true>(art::mirror::Object*, art::MemberOffset)+218) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.167 1105 1105 F DEBUG : #02 pc 001835af /apex/com.android.runtime/lib/libart.so (_ZN3art6mirror6Object15VisitReferencesILb1ELNS_17VerifyObjectFlagsE0ELNS_17ReadBarrierOptionE1ENS_2gc9collector17ConcurrentCopying16RefFieldsVisitorILb1EEES9_EEvRKT2_RKT3_+286) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.167 1105 1105 F DEBUG : #03 pc 0017c229 /apex/com.android.runtime/lib/libart.so (art::gc::collector::ConcurrentCopying::ProcessMarkStackRef(art::mirror::Object*)+384) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.167 1105 1105 F DEBUG : #04 pc 0017be97 /apex/com.android.runtime/lib/libart.so (art::gc::collector::ConcurrentCopying::ProcessMarkStackOnce()+722) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.168 1105 1105 F DEBUG : #05 pc 0017bbb1 /apex/com.android.runtime/lib/libart.so (art::gc::collector::ConcurrentCopying::ProcessMarkStack()+8) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.168 1105 1105 F DEBUG : #06 pc 0017515d /apex/com.android.runtime/lib/libart.so (art::gc::collector::ConcurrentCopying::CopyingPhase()+1384) (BuildId: ba9bd5f62118de39e5610cd121d92287) 1 11-07 20:19:47.168 1105 1105 F DEBUG : #07 pc 00173757 /apex/com.android.runtime/lib/libart.so (art::gc::collector::ConcurrentCopying::RunPhases()+942) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.168 1105 1105 F DEBUG : #08 pc 00189c9f /apex/com.android.runtime/lib/libart.so (art::gc::collector::GarbageCollector::Run(art::gc::GcCause, bool)+222) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.168 1105 1105 F DEBUG : #09 pc 001a111d /apex/com.android.runtime/lib/libart.so (art::gc::Heap::CollectGarbageInternal(art::gc::collector::GcType, art::gc::GcCause, bool)+2676) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.168 1105 1105 F DEBUG : #10 pc 001af497 /apex/com.android.runtime/lib/libart.so (art::gc::Heap::ConcurrentGC(art::Thread*, art::gc::GcCause, bool)+70) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.168 1105 1105 F DEBUG : #11 pc 001b379b /apex/com.android.runtime/lib/libart.so (art::gc::Heap::ConcurrentGCTask::Run(art::Thread*)+18) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.168 1105 1105 F DEBUG : #12 pc 001d4a3b /apex/com.android.runtime/lib/libart.so (art::gc::TaskProcessor::RunAllTasks(art::Thread*)+34) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.168 1105 1105 F DEBUG : #13 pc 0004a57b /system/framework/arm/boot-core-libart.oat (art_jni_trampoline+74) (BuildId: 1237a34de8da24695e229b3b13bbee1743132832) 11-07 20:19:47.168 1105 1105 F DEBUG : #14 pc 000f399d /system/framework/arm/boot-core-libart.oat (java.lang.Daemons$HeapTaskDaemon.runInternal+172) (BuildId: 1237a34de8da24695e229b3b13bbee1743132832) 11-07 20:19:47.168 1105 1105 F DEBUG : #15 pc 000a06a3 /system/framework/arm/boot-core-libart.oat (java.lang.Daemons$Daemon.run+146) (BuildId: 1237a34de8da24695e229b3b13bbee1743132832) 11-07 20:19:47.169 1105 1105 F DEBUG : #16 pc 001729c1 /system/framework/arm/boot.oat (java.lang.Thread.run+64) (BuildId: 5dfa204d9037cb5ebad2ad4be195a2456240b3f4) 11-07 20:19:47.169 1105 1105 F DEBUG : #17 pc 000d7bc5 /apex/com.android.runtime/lib/libart.so (art_quick_invoke_stub_internal+68) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.169 1105 1105 F DEBUG : #18 pc 0043690f /apex/com.android.runtime/lib/libart.so (art_quick_invoke_stub+250) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.169 1105 1105 F DEBUG : #19 pc 000dff97 /apex/com.android.runtime/lib/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+166) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.170 1105 1105 F DEBUG : #20 pc 00377017 /apex/com.android.runtime/lib/libart.so (art::(anonymous namespace)::InvokeWithArgArray(art::ScopedObjectAccessAlreadyRunnable const&, art::ArtMethod*, art::(anonymous namespace)::ArgArray*, art::JValue*, char const*)+54) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.170 1105 1105 F DEBUG : #21 pc 00377d11 /apex/com.android.runtime/lib/libart.so (art::InvokeVirtualOrInterfaceWithJValues(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jmethodID*, jvalue const*)+300) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.170 1105 1105 F DEBUG : #22 pc 003a94b7 /apex/com.android.runtime/lib/libart.so (art::Thread::CreateCallback(void*)+1014) (BuildId: ba9bd5f62118de39e5610cd121d92287) 11-07 20:19:47.170 1105 1105 F DEBUG : #23 pc 000a6087 /apex/com.android.runtime/lib/bionic/libc.so (__pthread_start(void*)+20) (BuildId: a82a8324059a3f30a292a0e928691aca) 11-07 20:19:47.170 1105 1105 F DEBUG : #24 pc 00060141 /apex/com.android.runtime/lib/bionic/libc.so (__start_thread+30) (BuildId: a82a8324059a3f30a292a0e928691aca) |
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2020-11-09 15:31 developer |
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2020-11-09 17:40 developer |
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| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2020-09-16 10:38 |
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New Issue | |
| 2020-09-16 10:39 |
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Status | new => assigned |
| 2020-09-16 10:39 |
|
Description Updated | |
| 2020-09-16 10:50 |
|
Description Updated | |
| 2020-09-16 15:02 | (SW) Kerwin Chen | Note Added: 0004355 | |
| 2020-09-17 10:21 |
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Note Added: 0004366 | |
| 2020-09-17 10:21 |
|
Assigned To | => (SW) Kerwin Chen |
| 2020-09-17 10:21 |
|
Issue Monitored: (ALTech) Wooshin Kang | |
| 2020-09-17 10:21 |
|
Issue Monitored: (ALTech) SY Yoon | |
| 2020-09-17 10:41 |
|
Note Edited: 0004366 | |
| 2020-09-17 13:22 | (SW) Kerwin Chen | Note Added: 0004368 | |
| 2020-09-17 13:52 | (SW) Kerwin Chen | Note Edited: 0004368 | |
| 2020-09-17 14:41 | (SW) Kerwin Chen | Note Added: 0004371 | |
| 2020-09-18 09:49 |
|
Note Added: 0004378 | |
| 2020-09-18 13:14 | (SW) Kerwin Chen | Note Added: 0004381 | |
| 2020-09-18 13:56 | (SW) Kerwin Chen | Note Edited: 0004381 | |
| 2020-09-20 16:28 |
|
Note Added: 0004394 | |
| 2020-09-21 09:00 | (SW) Kerwin Chen | Note Added: 0004397 | |
| 2020-09-22 14:40 |
|
Note Added: 0004419 | |
| 2020-09-23 12:48 |
|
Note Added: 0004428 | |
| 2020-09-23 12:52 |
|
Note Edited: 0004428 | |
| 2020-09-24 09:16 | (SW) Kerwin Chen | Note Added: 0004449 | |
| 2020-09-24 09:30 | (SW) Kerwin Chen | Note Added: 0004450 | |
| 2020-09-24 10:28 | (SW) Kerwin Chen | Note Added: 0004451 | |
| 2020-09-24 10:46 |
|
Note Edited: 0004451 | |
| 2020-10-15 11:31 |
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File Added: BFX-AT100_20201014-190246.zip | |
| 2020-10-15 11:31 |
|
Note Added: 0004627 | |
| 2020-10-15 17:55 | (SW) Kerwin Chen | Note Added: 0004631 | |
| 2020-10-15 17:55 | (SW) Kerwin Chen | Assigned To | (SW) Kerwin Chen => (ALTech) Jason Park |
| 2020-10-15 17:55 | (SW) Kerwin Chen | Status | assigned => acknowledged |
| 2020-10-15 19:25 |
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Note Added: 0004632 | |
| 2020-10-15 19:25 |
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Assigned To | (ALTech) Jason Park => (SW) Kerwin Chen |
| 2020-10-15 19:26 |
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Status | acknowledged => assigned |
| 2020-10-15 20:22 | (SW) Kerwin Chen | Note Added: 0004634 | |
| 2020-10-15 20:22 | (SW) Kerwin Chen | Assigned To | (SW) Kerwin Chen => (ALTech) Jason Park |
| 2020-10-15 20:22 | (SW) Kerwin Chen | Status | assigned => acknowledged |
| 2020-11-04 13:53 |
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Note Added: 0004855 | |
| 2020-11-04 14:30 |
|
Note Edited: 0004855 | |
| 2020-11-04 15:06 |
|
Note Edited: 0004855 | |
| 2020-11-04 15:15 |
|
Note Edited: 0004855 | |
| 2020-11-04 15:16 |
|
Note Edited: 0004855 | |
| 2020-11-04 17:19 |
|
Note Edited: 0004855 | |
| 2020-11-04 18:22 | (SW) Kerwin Chen | Note Added: 0004867 | |
| 2020-11-09 15:25 |
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File Added: logcat.log201.zip | |
| 2020-11-09 15:25 |
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Note Added: 0004902 | |
| 2020-11-09 15:29 |
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Note Edited: 0004902 | |
| 2020-11-09 15:30 |
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Note Edited: 0004902 | |
| 2020-11-09 15:31 |
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File Added: tombstone_29 | |
| 2020-11-09 16:52 |
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Assigned To | (ALTech) Jason Park => (SW) Kerwin Chen |
| 2020-11-09 16:52 |
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Status | acknowledged => assigned |
| 2020-11-09 17:40 |
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File Added: pts_11_06_No4.png | |
| 2020-11-09 17:40 |
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File Added: pts_11_06_no4.txt | |
| 2021-12-23 17:23 | (SW) Jacky Chiang | Status | assigned => closed |
